Refund policy
Last updated: 27/09/2026
1. 7-day guarantee
If The Trade History isn't for you, write within the first 7 days of your first payment and we refund that first purchase in full. No explanation needed.
2. Renewals
Renewals are not refunded, but you can cancel at any time: access stays active until the end of the paid period and the next charge does not happen.
3. How to request it
From Freemius (the support button inside your billing) or by email to support, with your account email. Refunds go back through the same payment method, usually within 5 to 10 business days.
4. What it does not cover
Fraudulent use, accounts closed for breaking the terms, and requests made after the 7-day window.
5. Free plan
The free plan has no charge, so no refund applies. If you run out of available trades before deciding, write to us: we can give you extra room.